Help! I can’t see my blog from my IP

I can see it from the cell network of my iPhone and the spouse’s air card. It looks like other RR customers are accessing the blog from my use data.

It’s just me that’s not allowed from any computer in the house on my current IP.

RR will not reset my IP. Nor will they speak English, so I think I’m screwed there. I have reset every router in the house a couple of times. I’m not running any firewalls or other software that would be getting in the way.

It’s been a long time since I’ve dealt with anything like this. I need an outside opinion.

All ideas are welcome.

Until then – it’s gonna be a little lean in blogland.


  1. Did you power off and power on the cable modem? I have been struggling for quite some time with intermittent loss of one computer’s ability to access the Internet. It sees the router(s) okay, just no Internet access. Only way I get it back it to cycle power on the cable modem.

  2. go to DOS prompt; then type “ipconfig” then “release” then “renew”

  3. Wilson828 says:

    Then after you do what BrkfldDad and Steve told you to do .. find out if you can get ATT Uverse and move your internet and cable connection to a provider who not only provides a superior product but who understands customer service. Seriously. I’m not kidding. You have NO idea what good internet and tv signal looks like until you leave Time Warner.

  4. Wilson828 – the spouse and I were just discussing that last night. May have to give it a try.

  5. we just got UVerse and it works OK, the problem is you have to reset the router when the TV sigal freezes up and because it’s VOIP and TVOIP, if you lose power- no phone. have had 2 experiences with UVerse customer service and both were terrible

  6. Sounds icky. BTW, release/renew does nothing with RR. They stick you with one IP no matter what. (Even though they swear it’s set dynamically!)

    I have to use an anonymizer to get to even do this. It still won’t give me access to wp-admin.

  7. You might try power cycling your whole system, not just the router. Don’t just turn it off and on–disconect the power, then restart.

    FWIW, I’ve found RR tech support very helpful over the phone.

  8. ATT – the worst.

  9. It may be a little sneaky, but I called SALES and said I’d upgrade if they’d send me to real tech support.

    Sure enough, my situation is “bizarre,” but I’ve got someone calling back every half hour until they fix it.

    Or else I cancel my install appointment. 🙂

  10. Randy in Richmond says:

    That’s not sneaky-it’s smart. I learned some time ago when wandering through the maze of some company’s voice mail that there are two truths that almost always hold true. First, you will always get a human being in sales or new products and secondly, that person will speak perfect English and most likely be right here in the U.S. of A. They most always are sympathetic and more than glad to help. I’ve used this system many times.