Pontiac sent me a condolence card!

Read on:

Dear Cynthia,

I wanted you to hear directly from General Motors about an important announcement we made recently to phase out the Pontiac brand by year end 2010. As a Pontiac owner, you are part of a rich heritage and tradition that had its inception back in 1926. Pontiac has some of the best-looking, best-driving and best-engineered cars in the U.S., and this was a particularly difficult business decision for us to make.

As a valued Pontiac and General Motors customer, I want to assure you that we are very sensitive to your concerns and needs. Pontiac will continue in operation through the end of 2010 and, following that date, you will continue to be able to receive service on your Pontiac vehicle at any Buick-Pontiac-GMC Dealer. Your Pontiac vehicle warranty coverage is unchanged. Please refer to your vehicle warranty booklet for specific details on your vehicle’s coverage.

As GM reinvents itself for you and our future customers, we want to thank you for your business. We will work hard to keep you in our family, providing some of the finest quality vehicles in the world.

If you have any concerns or questions, please feel free to call our Pontiac Customer Assistance Center at 1-800-762-2737.

Sincerely,

Susan E. Docherty
North American Vice President
Buick-Pontiac-GMC